Ask the questions to identify if a person is difficult or upset
Respond to difficult people in an assertive manner
Communicate more assertively
Course Benefits
Conflict is a part of each of our lives. How we deal with conflict will determine how the quality of our life plays out. The course will teach you how to identify conflict in your life and how to take control of that conflict to improve your life. You will become more empowered when you finish this course to take more control of your life.
Who should take this Course
This course is designed for anyone who experiences conflict in their life to help them take more control of the outcome of conflict.
Expected duration: 45-60 minutes
PLUS, THIS COURSE is loaded with the following additional features, resulting in the Best Training available:
Detailed, informative graphics and right-on-point pop quizzes make your mobile learning experience interactive and fun!
You are coached through your weak spots and your Practice Test scores tabulated until you have mastered the material!
Hot Lava modular software design enables you to benefit from 10-15 minute bursts of learning -- perfect for waiting in line, traveling, or anywhere else you can utilize downtime to further your career!
Post-Presentation Value! Once you make your first presentation after going through this training, this module will continue to serve you as a powerful reference tool instantly freeing you of bulky and immediately obsolete books. Vast information will always be just a tap away whether troubleshooting locally or anywhere else in the world your knowledge is sought!
Why Hot Lava Software is the Premiere Handheld Learning Source:
Hot Lava Software stands out in the industry by releasing the highest quality courses produced by real world content experts and a technical/creative team with extensive experience in training and design of products that facilitate the technical growth of computer professionals worldwide.
Like it? Share with your friends!
If you got an error while installing Themes, Software or Games, please, read FAQ.
Supported operating systems:
Pocket PC 2002, Windows Mobile 2003, Windows Mobile 5.0, Windows Mobile 6 Classic, Windows Mobile 6 Professional, Windows Mobile 6.1 Classic, Windows Mobile 6.1 Professional, Windows Mobile 6.5 Professional
Similar Software:
The (I) Investopedia Guide to Wall Speak (Windows Mobile) The (I) Investopedia Guide to Wall Speak - From the creators of one of today’s most popular investing websites, The Investopedia Guide to Wall Speak presents in-depth definitions of the site’s most searched terms
Aphorisme Aphorisme is a plug-in for your Today screen that displays a number of French quotes or sayings.
What's New in This Release:
· added new aphorisms
· you can choose the size and font color by editing aphorisme
5001 Amazing Facts Lite 5001 Amazing Facts Lite - Did you know that 0.7% of the world population is drunk at this present moment OR that numbers 1 to 36 on casino roulette add up to the mystical 666... This app gives you 5001 (in full version) of the world's most amazing facts + other cool features
Funk & WagnallsŪ Science Encyclopedia Town Compass® presents Funk & Wagnalls Science Encyclopedia 2004 Handheld Edition. This version features 6,632 records; use the built-in Index and Search features to find what you're looking for quickly. Whether you are an educator, student, scholar or casual learner, you will find this encyclopedia fast, comprehensive and valuable
Upvise Wikipedia Upvise Wikipedia - Imagine having the entire knowledge of the largest collaborative encyclopedia in the world at your fingertips, anytime, anywhere. Just type in any word on your mobile and download instantly the entire Wikipedia article specially formatted for your mobile device. You can also bookmark any article to a create a list of favorites in your account
SmokeFacts SmokeFacts - This program is a quick guide to smoking facts. Select the fact sheet from the top box to display information. This is a quick guide why you should quit smoking.
This program requires that you have both the 'BeanDLL.dll' file ** and ** the runtime files for Visual Basic on your PocketPC computer
ChristmasLearner ChristmasLearner - This program connects you to the wapedia.mobi entry for Christmas. Tap the button while connected to the internet to view the encyclopedia entry for Christmas.
This program requires that you have both the 'BeanDLL.dll' file ** and ** the runtime files for Visual Basic on your PocketPC computer
Other Software by developer «Hot Lava Software, Inc.»:
Windows 2000 Basics of Users and Groups Windows 2000 Basics of Users and Groups - Learn and master the basics of Windows 2000 Users and Groups and prepare yourself for the MCSE Exam.
Pass the MCSE certification exam by studying when and where you decide!
YOU WILL LEARN HOW TO:
Control access to data and system resources with Windows 2000 Security Account Manager
ESL Beginner's Series: Grammar & Interesting Facts (PPC) ESL Beginner's Series: Grammar & Interesting Facts (PPC) - Hot Lava Software's ESL series is designed to enhance the learning efficiency of those seeking to learn English as a Second Language. By bringing ESL to the mobile community, we make learning opportunities available at a moment's notice
1st Grade Math: Standardized Test Prep 1st Grade Math: Standardized Test Prep
Let's help them make the grade!
The Standardized Test Prep series was created to help prepare young students for grade-level specific Standardized Testing. Such testing is implemented throughout most school districts in the United States
7th Grade Bundle Pack: Standardized Test Prep (PPC) 7th Grade Bundle Pack: Standardized Test Prep (PPC)
Let's help them make the grade!
The Standardized Test Prep Series was created to help prepare young students for grade-level specific Standardized Testing. Such testing is implemented throughout most school districts in the United States
MCSE Prep: System Registry PT.1 MCSE Prep: System Registry PT.1 - The most convenient way to learn the system registry structure and prepare yourself for the MCSE Exam
8th Grade Science: Standardized Test Prep (PPC) 8th Grade Science: Standardized Test Prep (PPC) - Let's help them make the grade!!!
8th Grade Science:
2006 Standardized Test Prep
Author: Hot Lava Software, Inc.
The Standardized Test Prep Series was created to help prepare young students for grade-level specific Standardized Testing
Management Skills You are ONLY as good as the sum total of the team
The best leaders are constantly learning
What is: Avian Bird Flu What is: Avian Bird Flu
Brought to you by Turn-Key Technology Solutions with HOT LAVA SOFTWARE
Although the pandemic of Bird Flu seems to have taken a backseat to other diseases and world issues, it is still a disease thatneeds attention. Education is the best way to ensure safety from Avian Bird Flu, just like with any illness
CCNA Prep: LAN/Ethernet PT.2 CCNA Prep: LAN/Ethernet PT.2 - The most convenient way to learn LAN, Ethernet, and 802.3!
Study when and where you decide!
YOU WILL LEARN HOW TO:
Understand the difference between Ethernet and 802
