Ask the questions to identify if a person is difficult or upset
Respond to difficult people in an assertive manner
Communicate more assertively
Course Benefits
Conflict is a part of each of our lives. How we deal with conflict will determine how the quality of our life plays out. The course will teach you how to identify conflict in your life and how to take control of that conflict to improve your life. You will become more empowered when you finish this course to take more control of your life.
Who should take this Course
This course is designed for anyone who experiences conflict in their life to help them take more control of the outcome of conflict.
Expected duration: 45-60 minutes
PLUS, THIS COURSE is loaded with the following additional features, resulting in the Best Training available:
Detailed, informative graphics and right-on-point pop quizzes make your mobile learning experience interactive and fun!
You are coached through your weak spots and your Practice Test scores tabulated until you have mastered the material!
Hot Lava modular software design enables you to benefit from 10-15 minute bursts of learning -- perfect for waiting in line, traveling, or anywhere else you can utilize downtime to further your career!
Post-Presentation Value! Once you make your first presentation after going through this training, this module will continue to serve you as a powerful reference tool instantly freeing you of bulky and immediately obsolete books. Vast information will always be just a tap away whether troubleshooting locally or anywhere else in the world your knowledge is sought!
Why Hot Lava Software is the Premiere Handheld Learning Source:
Hot Lava Software stands out in the industry by releasing the highest quality courses produced by real world content experts and a technical/creative team with extensive experience in training and design of products that facilitate the technical growth of computer professionals worldwide.
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Supported operating systems:
Pocket PC 2002, Windows Mobile 2003, Windows Mobile 5.0, Windows Mobile 6 Classic, Windows Mobile 6 Professional, Windows Mobile 6.1 Classic, Windows Mobile 6.1 Professional, Windows Mobile 6.5 Professional
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