McAfee® WaveSecure Help
McAfee WaveSecure protects your phone and your data, ensuring that your privacy is protected if your phone is lost or stolen. You can manage your phone's security from your phone, from the McAfee WaveSecure website, or by sending SMS text messages to your phone.
With McAfee WaveSecure, you can:
| • | Back up your data Back up your personal data securely on the McAfee WaveSecure website. In addition to keeping your data safe, you can access it with a web browser from anywhere. You can back up your contacts, text messages, call logs, photos and videos. |
| • | Restore your data Store your data securely online so that you can restore it to your phone if necessary. |
| • | Track your SIM card McAfee WaveSecure detects when there is a new SIM card in your phone. |
| • | Manage your phone via SMS text messaging You can send commands to your phone via short message service (SMS) text messaging to lock your phone, locate your phone and wipe out data stored on your phone. You cannot send these commands to a tablet or Google Voice. |
| • | Access your McAfee WaveSecure account online Log in to your McAfee WaveSecure account online to manage your mobile security. |
| • | Manage your subscription You can renew your McAfee WaveSecure subscription from your McAfee WaveSecure account online. When you're done, update your subscription information on your phone. |
| • | Feedback We'd like to hear from you. |
Back up your data
Back up your personal data securely on the McAfee WaveSecure website. In addition to keeping your data safe, you can access it with a web browser from anywhere. You can back up your contacts, text messages, call logs, photos and videos.
Restore your data
Store your data securely online so that you can restore it to your phone if necessary.
| 1 | From the McAfee WaveSecure application on your phone, select Restore. | ||
| 2 |
Select the items you want to back up, and then select Options.
|
Track your SIM card
McAfee WaveSecure detects when there is a new SIM card in your phone.
This might mean a thief stole your phone and is trying to insert his SIM card in it. The SIM card number is updated on your McAfee WaveSecure account and an SMS text message is sent out to all your buddies to notify them. You can also set McAfee WaveSecure to lock your phone when it detects a new SIM card to instantly protect your phone and your privacy. When you unlock the phone, the SIM card is recognized as "safe".
Manage your phone via SMS text messaging
You can send commands to your phone via short message service (SMS) text messaging to lock your phone, locate your phone and wipe out data stored on your phone. You cannot send these commands to a tablet or Google Voice.
Send these messages to your phone if you want to do the following:
| • | To lock your phone, send Secure lock <PIN>. For example, Secure lock 123456. |
| • | To change your lock screen message, send Secure lock <PIN> <message>. For example, Secure lock 123456 This phone is locked. |
| • | To set an alarm that sounds when someone tries to unlock your phone without the PIN, send Secure lock alarm <PIN>. For example, Secure lock alarm 123456. |
| • | To set an alarm that sounds when someone tries to unlock your phone without the PIN and display your message, send Secure lock alarm <PIN> <message>. For example, Secure lock alarm 123456 This phone is locked. |
| • | To receive a text message from your phone which includes a link to a website that maps your phone's location, send Secure locate <PIN>. For example, Secure locate 123456. |
| • | To delete your contacts, text messages, call logs, photos and videos from your phone and SD card, send Secure wipe <PIN>. For example, Secure wipe 123456. |
Access your McAfee WaveSecure account online
Log in to your McAfee WaveSecure account online to manage your mobile security.
From your McAfee WaveSecure account online, you can lock your phone remotely, track your phone's location and identify the SIM card in it. You can back up data from your phone, and restore data to your phone. You can also wipe out your phone's data.
| 1 | Open your web browser and go to the McAfee WaveSecure website (www.wavesecure.com). |
| 2 | In the username field, type your username: |
| 3 | In the PIN field, type the six-digit PIN you chose when you activated the mobile security service. For example, 123456. |
Manage your subscription
You can renew your McAfee WaveSecure subscription from your McAfee WaveSecure account online. When you're done, update your subscription information on your phone.
| 1 | On your phone, open your McAfee WaveSecure application. |
| 2 | From the options menu, select Subscription Information. |
| 3 | Select Update Subscription, and then select OK. |