Anti-Theft

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The Anti-Theft feature protects your mobile phone from unauthorized access.
 
If you lose your phone or someone steals it and replaces your SIM card with a new (untrusted) one, the phone will be locked automatically by ESET Mobile Security. An Alert SMS will be secretly sent to user-defined phone number(s). This message will include the phone number of the currently inserted SIM card, the IMSI (International Mobile Subscriber Identity) number and the phone's IMEI (International Mobile Equipment Identity) number. The unauthorized user will not be aware that this message has been sent, since it will be automatically deleted from the Messaging threads. In addition, you can also request GPS coordinates of your lost mobile phone or erase remotely all data stored on the device.

 

Trusted SIM cards
 
If the SIM card currently inserted in your mobile phone is the one you wish to save as trusted, tap the Add. If you are using more than one SIM card, you may want to distinguish each one by modifying its Alias for the SIM card (e.g., Office, Home etc.).
 
To Edit or Remove an existing SIM entry, touch and hold the entry and choose the desired action. If you wish to remove all entries from the list, press the MENU button and tap Remove All.

 

Trusted Friends
 
In the Trusted Friends list, Add the phone numbers that will receive an Alert SMS after an untrusted SIM card is inserted into your device. Enter a name in the Friend's name field and his/her phone number in the Telephone number field or tap the + button to choose the contact from your contact list. If the contact contains more than one phone number, Alert SMS will be sent to all these numbers.
 
To Edit or Remove an existing entry, touch and hold the entry and choose the desired action. If you wish to remove all entries from the list, press the MENU button and tap Remove All.
 
NOTE: The phone number must include the international dialing code followed by the actual number (e.g., +1610100100).

 

Settings

If you have a device without a SIM card (e.g. tablet or CDMA phone), select the Ignore SIM matching option. This will turn off red Security Risk! warnings (SIM matching is disabled and No trusted SIM defined) from the ESET Mobile Security main screen. (Please note that Ignore SIM matching option will be greyed out on CDMA-based devices.)
 
To enable automatic checking of the inserted SIM card (and Alert SMS sending), select the Enable SIM matching option.
 
In the Alert SMS Text field, you can modify the text message that will be sent to the predefined phone number(s) after an untrusted SIM card is inserted in your device. If you purchased ESET Mobile Security from Google Play, an email address from your Google account is inserted automatically. You can also enter another email or alternative contact number.

 

SMS Commands
 
Remote SMS commands (wipe, lock and find) will only work if the Enable SMS commands option is selected.
 
The Enable SMS reset password option allows you to reset your security password by sending an SMS from the mobile saved in your Trusted Friends to your mobile number. This SMS must be in the following form:
eset remote reset

 

If you lose your phone and would like to lock it, send a Remote lock SMS from any mobile device to your phone number in the following form:
eset lock password
Replace password with your own password set in the Password section. An unauthorized user will not be able to use your phone as entering your password will be required.
 
If you wish to request the GPS coordinates of your mobile device, send a Remote find SMS to your mobile number or the unauthorized user's mobile number (depends on if the SIM card was already replaced):
eset find password
You will recieve an SMS with GPS coordinates and a link to the Google maps showing the exact location of your mobile device. Please note that in order to receive the GPS coordinates, the GPS module on your phone has to be activated in advance.
 
If you wish to erase all data stored on your device and all currently inserted removable media, send a Remote wipe SMS:
eset wipe password
All contacts, messages, emails, installed applications, your Google account and the SD card content will be permanently erased from your device. If ESET Mobile Security is not set as the Device administrator, only the contacts, messages and the SD card content will be erased.

 

NOTE: The password is case sensitive. Please make sure to enter the password exactly as you defined it in the Password section.

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